To reset the password for Kaspersky Endpoint Security 11 (KES 11), you can either use the Kaspersky Security Center (KSC) if the device is managed by a policy, or use a local reset utility in Safe Mode for unmanaged devices. Method 1: Using Kaspersky Security Center (Managed Devices)
: In the console tree, select the Policies folder. To reset the password for Kaspersky Endpoint Security
Navigate to and select the group containing the target computer. Kaspersky Endpoint Security 11 installed on the endpoint