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: An introduction to the "RaceTrac Way," including the company's background and culture.
Unlike many retailers, RaceTrac gives store-level team members a lot of autonomy. The handbook explicitly states that you are empowered to resolve customer complaints without calling a manager for minor issues (e.g., a spilled coffee or a disputed soda price).
⚠️ – they’re often outdated. If you can’t log in, ask your store manager or DM for a current copy.
: New hires receive a digital or physical copy during their orientation process. ADP Support
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