If you are using a customized firmware (CFW) such as Atmosphere or SX OS, installing Update 102 requires specific steps.
Added full online co-op support for Raid Mode, allowing players to team up globally . resident evil revelations 2 nspupdate 102
Further tweaks to shader resources were implemented to keep the action fluid, especially important for the Switch's handheld mode. Pro Tip for Switch Players Overview If you are using a customized firmware