For Symantec Endpoint Protection Manager (SEPM) 14 and newer, the legacy resetpass.bat tool has been officially removed from the installation directory. Users are instead required to use the built-in link on the login console, which relies on a pre-configured email server.
resetpass.bat is a batch script utility bundled natively with Symantec Endpoint Protection Manager (version 14 and later). Its sole purpose is to reset the built-in administrator password ( admin or symadmin ) back to factory default without requiring a full database reset or reinstallation. "Forgot your password
The article included the following steps: Its sole purpose is to reset the built-in
Symantec Endpoint Protection Manager (SEPM) 14 is a comprehensive security solution that provides protection against various types of threats, including viruses, malware, and unauthorized access. The SEP Manager is the central console that allows administrators to manage and monitor the security settings and status of all endpoints connected to the network. However, in some situations, administrators may encounter issues with the SEP Manager, such as forgotten passwords or corrupted databases. In such cases, the resetpass.bat utility can be a lifesaver. in some situations